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Redazione
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Join date: Jul 26, 2024
Posts (195)
Aug 5, 2025 ∙ 6 min
Voice of Customer (VoC): A Complete Guide to Truly Listening to Your Customers
What is voice of the customer, comparison with mystery shopping and customer surveys, examples (QR, columns), a platform for measuring...
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Jul 11, 2025 ∙ 4 min
AI Agents for Business: A Complete Guide for SMBs
Summary The genesis of the need (it will be the same for you too) What are AI agents? What are AI agents used for? Examples of use in...
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Jul 11, 2025 ∙ 4 min
ISO 9001 Customer Satisfaction Survey: Examples, Questions, and Checklists
Table of Contents What is customer satisfaction according to ISO 9001? Why ISO 9001 requires you to measure it (section 9.1.2) How to...
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